Being as a member in new media exhibition and theater industry, I noticed the redundant steps and inefficiency in the daily work and project management. As many parts of efforts will take charge in the project, the general contractor often works as the mediator between all efforts. However, due to the limitation of literacy, time and energy, general contractors are always under too much burden with an inefficient work outcome. How to improve this process is the core topic of this project.
In exhibition industry, the whole project, from establishing to completion, can be divided into 4 stages: planning, conceptual design, design development and construction. Workflow of main stakeholders' are analyzed with their pain points, and then some opportunities are defined.
To study why people feel obstacles in the process, I specifically interviewed each effort in the process, including former co-workers, clients and employee from co-operated companies. Based on their experiences, problems are can be categorized in two aspects: inefficient workflow and technical obstacles.
People need to meet in person to update process
Outcomes are shown through presentations, but the specific workflow and iteration process is “black box” to the viewer
Different roles use inconsistent working systems with different compatibilities
2D images make it unreliable and insufficient to show real spacial effects, resulting in misinterpretation
Companies resist to share files inconsideration of confidentiality, which leads to low efficiency
Different location or time zone make it hard to instruct or supervise construction
Based on each stakeholder’s pain points and the problem statement, some opportunities are identified.
Based on opportunities defined, an optimized user flow is generated. Traditional workflow centered with general contractors will be transformed to a 3D-model- centered co-work platform, and the whole process is simplified from 4 stages to 2 stages.
A cooperative dashboard enable to visualize 3d projects
